Orders and Payment
What payment methods do you accept?
Major credit and debit cards. Checkout is secure and encrypted.
Can I change or cancel my order?
Yes, if you email us within 12 hours of ordering. After that, your order is already being printed and we can’t change it.
I didn’t get a confirmation email.
Check your spam or promotions folder. Still nothing? Email us and we’ll confirm your order.
Can I use more than one discount code?
No, one discount per order. Discounts can’t be added after an order is placed.
Do you charge sales tax?
Sales tax is added at checkout where it applies.
Shipping
How much is shipping?
$4.95 flat on orders under $99. Free on orders $99 and up.
How long will my order take?
Every item is printed to order, which takes 2–5 business days. After it ships, most orders arrive in 2–5 business days.
Do you ship outside the US?
Not yet. We ship to all US addresses only.
How do I track my order?
We email you a tracking number when your order ships. It can take up to 24 hours to show updates.
I need it by a certain date. Will it make it?
Allow 4–10 business days from order to delivery: 2–5 days to print, then 2–5 days in transit. For a birthday or special occasion, order at least 2 weeks ahead.
I ordered two items. Why did they arrive separately?
Items are sometimes printed at different times and shipped in separate packages. You only pay shipping once.
Sizing, Fit and Care
How do your sizes run?
All our tees, hoodies and sweatshirts are unisex and true to size. Each product page has a size chart with exact measurements.
I’m between sizes. What should I pick?
Go with your usual size for a classic fit, or size up for a roomier, layer-friendly fit. If it’s wrong, we’ll send a new size.
What are they made of?
Our hoodies and sweatshirts are a soft cotton-polyester fleece. Our tees are heavyweight cotton with a washed, vintage feel. Full details are on each product page.
Will it shrink?
A little shrinkage is normal with cotton. Washing cold and drying low keeps it to a minimum.
How should I wash it?
Turn it inside out, machine wash cold with similar colors, and tumble dry low or hang dry. Don’t bleach, dry clean or iron the print.
Why does the color look slightly different from the photo?
Screens show colors differently, and each item is printed one at a time, so small variations are normal.
Refunds, Exchanges and Problems
What’s your refund policy?
If you’re not happy with your order for any reason, we’ll refund the item within 30 days of your order date. You don’t need to send it back.
Can I exchange for a different size?
Yes. Within 30 days, tell us the size you need and we’ll send a new one at no cost. You can keep the first one.
How do I ask for a refund or new size?
Email hello@skunkfishingclub.com with your order number, whether you want a refund or a new size, the size you need, and a photo of the item showing the size tag.
Can I exchange for a different design or color?
We don’t offer design or color swaps. You can ask for a refund and place a new order instead.
My order arrived damaged or with a print error.
Email us a photo within 30 days of delivery and we’ll send a replacement at no cost.
Tracking says delivered, but I can’t find it.
Check around your door, with neighbors and with your local post office. Still missing after 48 hours? Email us and we’ll help.
How long does a refund take?
We process it within 1–2 business days. Your bank may take 5–10 business days to show it.
Gifts and the Club
Is this a good gift for someone who fishes?
If he’s ever come home with an empty bucket and a good story, yes. Not sure of his size? Order your best guess. If it’s wrong, he can swap it within 30 days.
Can I ship a gift straight to someone else?
Yes. Just enter their address as the shipping address at checkout.
What does “skunked” mean?
In fishing, getting skunked means you didn’t catch a single fish. Every angler has been there.
Do I have to be good at fishing to wear this?
No. Membership is open to everyone. Fish not required.
How do I contact you?
Email hello@skunkfishingclub.com. We reply within 1–2 business days.
Seasonal Notes
Add these to the FAQ page and the announcement bar only during the season, then remove them.
- Holidays (November–December): “Ordering for the holidays? Order early. Orders placed in the last weeks of December may arrive after the holiday.”
- Busy season (Black Friday–December): “Printing may take a few extra days during the holidays.”
- Father’s Day (June): “Shopping for Father’s Day? Order at least 2 weeks ahead.”
- Holiday closures: “Orders placed over the holidays will be printed when production reopens.”